We want our Foil Me Artists to be able to order in a way that best suits their lifestyle. The most direct form of ordering is via our website and our app Foil Me Foils (available via the Apple Store or Google Play), where you're welcome to view all of our collections.

If you would prefer to speak with a Foil Me team member, please call our office number: 0423 403 899. We also receive and take orders via our email, hello@foilme.com.au, and via DM on Facebook and Instagram.

If you’re from the United States of America, please visit our USA website: www.foilmefoils.com and you will be able to order from there. If you’re from New Zealand, then you should be able to order from this site. If you are from any other country, please enquire within via our email.

Please note, you may be charged customs taxes or duties. If applicable, you will be notified by customs once the order arrives to the destination country. 

As always, we’d love to hear from you. Please contact us at: hello@foilme.com.au for further information.

Foil Me provides multiple options for how you would like to cover your order. If you have ordered via our website, you have the option of credit card, PayPal, or bank transfer. These options also apply if you would like to order directly through a Foil Me team member, where we can either send you an ‘order request’ from our website, or process your card details manually.

Please note, if you are not in Australia, we are unable to accept bank transfer as an option, however, we may process your order via credit card and PayPal – thank you for your understanding.

Please visit our dedicated shipping page for rates.

All Foil Me orders are dispatched from our warehouse in Adelaide and sent nationally and internationally. Orders that are received before midday (local Adelaide time) are dispatched the same day.

Orders received after midday (ACST) are dispatched the next business day.

We use Border Express and Australia Post for our orders. Please allow 1-3 business days for Adelaide, Melbourne and Sydney and 4-5 business days for other capital cities. For our Foil Me Movers living in country areas, please allow 5-6 business days.

Express Post is available for small orders - you will receive this option during the checkout process.

Please visit our dedicated shipping page for rates.

Each Foil Me Artist is sent a tracking number via email, except our local Artists in SA because our warehouse has an exclusive courier service where we can contact them directly if we need to follow up.

Refunds and exchanges are available depending on the conditions of your return.

If you change your mind, you may return your order within 14 days of receiving it; however, please note that shipping charges will apply.

At Foil Me, we are committed to providing premium quality products and exceptional service. Due to ongoing economic pressures, including inflation and significant increases in manufacturing, logistics, fuel, and warehousing costs -factors beyond our control - we have had to adjust our pricing structure.

We appreciate your understanding and continued support as we navigate these challenging economic times. Our priority remains to deliver exceptional quality and value to all our customers.

Thank you for your loyalty and trust in Foil Me.

We love assisting our Foil Me Artists wherever possible, so please contact us if you have any enquiries regarding our products, service, or delivery. You can contact our team via contacting 0423 403 899, or emailing us at hello@foilme.com.au . Alternatively, you can message us directly on either Facebook or our Instagram account @foilmefoils.

Hair foils are Foil Me's core
product. Refined over the first 8 years of Foil Me through feedback from our
community, our foil composition is the most durable, efficient, and
highest-performing aluminium hair foil in the world. The formula is a closely
guarded secret: a specific alloy blend combined with precise embossing,
embossing height, micron thickness, and tensile strength to create the perfect
foil – light and fine for easy application, yet strong enough so it doesn’t rip
or tear. Our signature embossing delivers superior grip, holding product
securely for even saturation with no slipping. The "f" and
"m" letters embedded into the pattern mark every sheet as a Foil Me
product – just one of the little details that defines our brand.

To discover more about our foils, please visit Foil Collection.

Our brushes are meticulously engineered to combine elite functionality with a sleek design, The Knobel Brush Ensemble delivers an uncompromising standard of precision behind the chair. This innovative and unique brush collection has been custom designed specifically in collaboration with master colourist, Bixie Colour salon owner, and Foil Me’s ambassador, Sheree Knobel. Born from a shared vision to streamline salon workflows, each premium tool is designed with the explicit aim of creating an easier life for colourists. By pairing artistic intuition with ergonomic engineering, this collection provides hair artists with the ultimate professional tools to create with absolute ease, efficiency, and flawless precision - prioritising their
comfort and career longevity behind the chair.

The collection consists of four
purpose- designed brushes: Tint Me, Balayage
Me, Tone Me, and Detail Me.

For more on our brushes, please visit The Knobel Brush Collection.

The Board provides you with the ultimate professional
foundation to create with absolute ease, efficiency, and flawless precision,
prioritising your comfort and career longevity behind the chair.

Thoughtfully crafted in Australia from 100% recycled and
recyclable material, this lightweight, premium tool features a specialised
curved edge that effortlessly conforms to any contour. It is meticulously
engineered to support the hands and wrists of the colourist - minimising the risk of Repetitive Strain Injury (RSI) - while ensuring ultimate comfort for your
guest. Designed to cater flawlessly to Wide (15cm) or smaller foils, it
features Foil Me’s signature embossing on one side to eliminate foil slippage, and
a perfectly smooth reverse surface tailored beautifully for hair painting.

The collection is available in two intentional colourways:
Midnight and Pink.

For more information, please visit this page here.

The Clip provides you with the ultimate professional
foundation to streamline your workspace, ensuring flawless organisation while
preventing costly colour waste and formulation guesswork.

Giving the traditional office clip a high-end salon makeover,
this world-first Formula Management System completely replaces messy sticky
notes and mental confusion over which bowl holds which mix. Each ultra-compact
4cm x 4cm clip is crafted to endure busy salon environments with a durable,
rust-resistant stainless-steel spring and our signature embossing,  providing a secure, non-slip grip that
attaches effortlessly to your tint bowls.

Engineered for seamless tracking and social media content
capturing, it introduces a specialised write-and-wipe reusable formula surface
paired with an innovative dip for perfect brush stability. Available in Pink
and Ecru, the collection features a Blank version for bespoke formulations
alongside pre-marked variations (10 VOL, 20 VOL, and 30 VOL) printed in
premium, high-grade ink that will never fade. For the ultimate salon setup, the
collection is available individually or in a convenient Set of 4 Bundle.

For more information about The Clip, please visit The Clip.

Unlike other embossed foils that may tear easily or be too difficult/stiff to move, our foils are specifically designed for hairdressers where we have refined them from over 8 years of feedback from hairdressers across the globe. Our foils are easy to fold and they won’t tear. Our signature embossing ensures more grip, minimal product is needed, bleeding is reduced and processing time is faster. But don't just take our word for it - visit our reviews on any of our foils and see what others are saying.

Our foils are designed to be fine to ensure a more enjoyable and efficient application process that guarantees stunning results. Most of our range is based on our Original style. However, for those of you who prefer a thicker foil, we do provide our Heavy styles which are 18 microns. Many of our Foil Me Artists who were using a heavier foil before approaching us were worried that a finer foil would tear, however, after trying our foils, they, and an overwhelming amount of colourists leave reviews remarking that they "can’t go back" To try our foils, please visit here.

Hair foils are Foil Me's core
product. Refined over the first 8 years of Foil Me through feedback from our
community, our foil composition is the most durable, efficient, and
highest-performing aluminium hair foil in the world. The formula is a closely
guarded secret: a specific alloy blend combined with precise embossing,
embossing height, micron thickness, and tensile strength to create the perfect
foil – light and fine for easy application, yet strong enough so it doesn’t rip
or tear. Our signature embossing delivers superior grip, holding product
securely for even saturation with no slipping. The "f" and
"m" letters embedded into the pattern mark every sheet as a Foil Me
product – just one of the little details that defines our brand. To discover more, visit here for the full range of our world renowned foils.

Like all aluminium foil, our foils are made from a percentage of recycled aluminium; this percentage fluctuates with every order due to the amount of raw and recycled materials available. All aluminium foil is produced this way and it is impossible to have a hair foil that is made completely from recycled hair foil and aluminium scrap foil. Mixed foil from post and pre-consumer scrap metals can only be used for aluminium alloy die-castings, aluminium alloy bars for construction, engine cases, etc and the quality of the foil is dependent on the aluminium alloy chemical composition of Fe, Mg or Zn elements. It is impossible for aluminium foil to be made from 100% recycled aluminium as the foil’s physical property will be changed to the point where it will crumble and not be a viable option for use as a hair foil. Visit here to try our foils.

YES. The foils can be recycled over and over again without loss of properties. The packaging is also 100% recyclable.

To recycle, please wash the foil (while you are shampooing your client's hair so you're not wasting water) and roll several sheets into a ball that is of a tennis ball size. Any foil you recycle will be made into aluminium products. Each of our boxes has a recycling logo, along with simple instructions on how to recycle our foils. Of course, please contact us if you have any enquiries regarding recycling our foils.

Foil Me cares about the environment and the impact the hairdressing industry can have on its health. Therefore it is important to us that our products are made from items that are 100% recyclable. Our brush handles are made from a polypropylene, abbreviated as PP, which is a recyclable thermoplastic polymer widely used in many different products. PP’s resin identification code is 5, and it is recyclable.

Our bristles are vegan (not boar hair) and they are made from a polybutylene plastic (PB or PBT) and they are also 100% recyclable.

To recycle, please dispose of your brush in the recycling bin provided by your council.

We are passionate about creating high quality products that last and strive to ensure sustainability in everything we do. Because of this, it was important that The Board aligned with our mission to create a greener future for our planet. Not only is The Board crafted completely from recycled plastic, but it is also 100% recyclable and incredibly durable, so you can be sure it will withstand the test of time.

Yes, Foil Me is an equal opportunity employer. It is important to us that everyone is treated equally, no matter what the race, colour, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression a person is. Therefore when we employ, recruit, advertise for employment, compensate, terminate, promote, or any other conditions of employment, we only take into consideration their experience and skill set.

Beautiful Foil Me community, we want to gently make you aware of some scam messages going around that are not from us. These messages may mention things like modelling contracts, a New York location, or come from personal emails like @gmail.com addresses.

Please know, Foil Me would never contact you in this way.

Here’s what we don’t do:

• We will never contact you from a @gmail.com or personal email address.
  
• We will not offer modelling contracts, and we don’t have a New York office.
  
• We will never ask for your bank details or payment to access opportunities or receive products.
  
• We don’t send unsolicited messages offering money, jobs, or prizes.

How to stay safe:

Always check that our emails come from @foilme.com.au and reach out if something feels off. You’re welcome to forward any suspicious message to hello@foilme.com.au we're here to help in any way we can.

Thank you for being part of our community and staying aware. We care about your safety deeply, please reach out with any questions at all.